Mandy Frank, CISR

To run a company that cares, you need a director of care. That’s where Mandy comes in. Her day is filled with interacting with clients, speaking with them on the phone or meeting with them in person to make sure expectations are being met. She works in conjunction with our sales and service teams to guarantee that a client’s experience from opening a policy to servicing that policy is as seamless as possible. Before joining RiskSOURCE Clark-Theders in 2003, Mandy worked in the personal lines department at Cincinnati Financial Corporation.

Out of all the community service projects she’s participated in, the Reach Out Lakota back-to-school drive has been her favorite. That’s because she remembers how exciting it was as a child starting a new year of school with brand new supplies. Mandy believes this small contribution can make a big difference in helping “kids be kids.”

Education/Professional Designations

  • Recipient of Pioneer of the Year Award from the Ohio Insurance Institute
  • Graduate of Leadership Development Institute , 2014
  • Certified Insurance Service Representative (CISR) Designation
  • Lakota East High School, 1999

Director of Customer Care


Email: MFrank@RiskSource.comemail

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